Developing Trust and Connecting with Others

‘I’ve learned people will forget what you said, people will forget what you did, but people will never forget how you made them feel.’  Maya Angelou


How High is Your ‘Hello Factor’?
Go ahead–run an experiment—starting right now, consciously greet and acknowledge each and every person who crosses your path for the next 24 hours. Notice–as you increase your ‘Hello Factor’ does your ‘Happiness Factor’ increase?




Hello ~ Bonjour ~ Hola ~ Ciao ~ Hey There
“Good morning!”
“Have a nice day.”

“Nice chatting.”
“Good to meet you.”
“Love you.”
“Be well.”
“Peace be with you.”

Greeting another when your paths cross is such a simple social grace. It takes no time to look another in the eye, smile, and offer a simple greeting–and it does so much to ground you and improve your connection with others.

On the other hand, when you fail to acknowledge and greet people–whether co-worker, family, or stranger—you leave the others feeling invisible, unwelcome and disliked. As a result you end up feeling disconnected and isolated yourself.

When you fail to acknowledge and greet people you leave them feeling invisible, unwelcome and disliked.


To Feel Connected Make Others Feel Welcome
We all do our best work, bring our best discussions and enjoy connecting with the people around us when we feel welcome and appreciated.
No matter what the situation, we all want to feel others are happy to be with us. From our first day of work to our last, we want to feel welcome and included in the workplace. When we join online discussions, family gatherings, or social groups we want to feel like a welcome addition.
The art of making people feel welcome is simple. In all situations convey the four messages all people want to hear:
The Four Messages All People Want to Hear


I’m glad I’m here.
I’m glad you’re here.
I care about you.
I know that I know.


You don’t have to actually say those words–you need to convey the four welcoming messages through your actions. The simple social nicety of greeting people is a great first step. When you convey these four messages to the people you interact with you’ll discover you connect with people faster–and your own happiness factor will rise.

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